FAQs - Frequently Asked Questions

Our nursery is in Bli Bli, on the beautiful Sunshine Coast, Queensland.

To avoid the disappointment of your preferred varieties or sizes not being available, we always recommend placing an order over the website, so your plants are specifically allocated to you.

We are open for order collection and browsing on Fridays 10am - 2pm and Sundays 8am - 12pm. 

If you are unable to visit to collect an order during those times, please get in touch and we will do our best to arrange a suitable appointment time.

The nursery is usually closed on Tuesdays and Wednesdays, so enquiries may not receive a response until we reopen.

We accept debit / credit cards both online and also at our Nursery. 

If you live locally on the Sunshine Coast you can select the Home Delivery option. Delivery charges apply based on your distance from our nursery and this is automatically calculated at checkout.

We ship via Australia Post.

Our postage areas include delivery throughout the states of QLD, NSW, ACT, VIC and SA.

Citrus trees cannot be posted outside of QLD.

Our tallest shipping box is 90cms. If your tree does not fit within this size it will be trimmed; this do no harm to your tree and can in fact be beneficial to initiate new buds. 

We pack and ship orders via Australia Post on Mondays and Tuesdays to ensure your plants reach you as soon as possible.

Once the order is despatched, delivery generally takes between 3–7 business days, although this timeframe may vary slightly, depending on your location. Once your order has been posted, the exact delivery times will be under the control of Australia Post.

Our usual trees and plants are listed on our website. However, we can often source other varieties for you. Let us know what you're after.